It is helping them manage their customer relationships in several new ways. They do not need to spend a fortune either. ![]() ![]() Social media has also proved highly effective in terms of marketing and is helping brands reach millions of fans and customers. They are actively publishing content, engaging their audience in discussions and in this way growing their customer base and engaging the existing customers. More and more of them from all industries are flocking to the social media platforms to market their brand and products. ![]() Social media has become a primary tool of marketing for businesses in the 21st century.
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